How we collect, use, and protect every piece of your data at Jitbaj — all laid out here, openly and honestly. Nothing hidden.
Our Commitment: Jitbaj takes your personal data seriously. This privacy policy explains exactly what we do — and don't do — with your information.
When you register and use Jitbaj, we collect certain necessary information. This falls into two categories — what you provide voluntarily and what is collected automatically as you use the platform.
We never collect your bank account number or credit card details. Never share your mobile banking PIN or password with anyone.
Jitbaj uses your data only for specific, legitimate purposes. Below is a clear breakdown of what each piece of information is used for:
| Data Type | Purpose of Use |
|---|---|
| Name & Date of Birth | Age Verification & Account Identity Confirmation |
| Mobile & Email | Sending OTPs, notifications, and support communications |
| Payment Number | Processing Deposits & Withdrawals |
| Identity Information | KYC Verification & Fraud Prevention |
| IP & Device Information | Security Monitoring & Duplicate Account Detection |
| Gaming History | Responsible Gaming Monitoring & Service Improvement |
We do not sell your data to third parties. Your consent will be obtained before your information is used for marketing purposes. You can unsubscribe from marketing messages at any time.
Jitbaj uses industry-standard security measures to keep your data safe. Our servers are monitored 24/7 and undergo regular security audits.
After account closure, your data may be retained for up to 5 years in accordance with regulatory requirements. It will then be securely deleted.
We make every effort to protect your data, but no online platform can guarantee 100% security. If you notice any suspicious activity, please notify us immediately.
Jitbaj never sells your personal data to third parties. However, limited information may be shared with select trusted partners to operate our services:
All third-party partners are contractually bound to uphold Jitbaj's privacy standards. They may not use your data beyond what we have authorized.
For international data transfers, we ensure that the destination country has adequate data protection laws in place or that appropriate contractual safeguards have been established.
Jitbaj uses cookies and similar technologies on its website and app to enhance your experience and keep the platform functioning properly.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
We do not use tracking cookies from any third-party advertising networks. Your gaming data is never shared with advertisers.
As a Jitbaj user, you have several important rights over your personal data. Here's a straightforward breakdown:
You have the right to know what data we hold about you. Submit a request to support and we'll respond within 30 days.
You have the right to correct any inaccurate or outdated information. This can be done through your account settings or by contacting support.
After account closure, you may request deletion of any data that is not subject to legal retention requirements.
You have the right to object to the processing of your data for specific purposes, particularly in relation to marketing communications.
You may request a copy of your data in a structured, machine-readable format.
In certain circumstances, you may request that processing of your data be temporarily restricted.
To exercise these rights support@jitbaj.wsSend us an email at. We will respond within 30 days.
Jitbaj strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.
If we become aware that data from a minor has been collected, we will immediately delete that information and close the associated account.
If you believe your child has accidentally created an account, please contact our support team immediately.
Use parental control software on your device to prevent minors from accessing this platform.
Jitbaj may update this privacy policy from time to time. If any significant changes are made, we will notify you in advance via your registered mobile number or email.
Continued use of the platform after any changes will be taken as acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
The date of each update will be clearly displayed at the top of the page so you always know what changed and when.
For any privacy-related questions, complaints, or requests, please contact our privacy team:
We believe transparency is the foundation of trust. We're always ready to answer any questions openly.
Live chat support is also available daily from 9:00 AM to 11:00 PM. Use live chat for a faster response.
Our core privacy principles at a glance
All your data is protected with the highest level of encryption during both transfer and storage. It cannot be read by any unauthorized party.
Jitbaj never sells your personal data to third parties. No data is shared with advertisers.
View, correct, or request deletion of your data at any time. You have full rights over your information.
Our security team monitors servers around the clock. Any suspicious activity is blocked immediately.
We only use essential cookies. Advertising tracking cookies are not used, and you can manage your cookie preferences at any time.
Your data is not retained indefinitely beyond what is legally required. It is securely deleted once the designated retention period has passed.
Your data is protected at Jitbaj — transactions are encrypted and your gaming experience is completely secure. Register today.